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News Game: The Daily Life of the Emergency Room
Last November, the number of emergency room patients in Taipei Mackay Memorial Hospital hit a new record high, reaching108,764. The Reporter deliver the first emergency room news game in Taiwan to help the public recognize the difficulties and problems of the emergency room through innovative digital storytelling.
The background of the news game focuses on a large teaching hospital in Taiwan. As a player, you’ll face the decay of the healthcare system, the government’s inability to reform the medical system, and the public’s waste of medical resources. The players have to fix accidental situations to save patients’ lives.
In the journey of experiencing the daily life of the emergency room, you may feel shocked and unbelievable. We suggest that you can read the related articles to learn more about the crucial realities of the emergency room.
The characteristics of the news game “The Daily Life of Emergency Room”
1.Authentic and profound scenario：We had interviewed numerous emergency room doctors to learn the actual environment in the emergency room and design the news game based on true context.
2.Adorable and charming design style：All the designs of the characters and scenes in the news game are based on the real circumstances in the emergency room. The actions, facial expressions, and the mysterious characters that appear randomly are designed with sophisticated details and adorable style.
3.Vintage game playing：“The Daily Life of Emergency Room” is simple and intuitive for all the players. The news game includes emergent scenarios to let you experience the real ambiance in the emergency room.
Q: Why do I have to treat the most serious patients first? Is it faster to treat the less serious patients?
Dr. Wu: In the news game, patients bodies will appear in different colors according to their injured level. Red will be the most serious, then the yellow and green. In reality, doctors will perform the triage to sort out patients into five levels based on the severity of their condition and determine the priority of patients’ treatments.
Q: The setting of this news game looks ridiculous. How can a person go to the emergency room because of Athlete’s foot?
Dr. Wu: It’s totally true. Athlete’s foot is one of the absurd cases. A mother called an ambulance because her children was bitten by a mosquito. An office lady went to the emergency room and asked a doctor to help her squeeze pimples because she didn’t want to make an appointment. If you want to know the reasons why these situations happen, please follow The Reporter’s articles.
Q: There are too many patients that have to be hospitalized after the treatment. How can I treat all of them?
Dr. Wu: It’s exactly true, too. The main reason that causes the emergency room becomes overcrowded is because patients stay too long. Why don’t we move those patients to general ward after the treatment? There are many reasons, including referral arrangement, patients’ conditions, and hospital bed system, etc.
Q: I’ve tried hard to soothe patients, but I can’t prevent violence.
Dr. Wu: Doctors in the emergency room always afford higher risks than other department, and they have to handle sudden incidents. They can’t refuse patients and have to treat many patients at the same time. If patients or their family members feel upset or irritable, physician-patient relationship will become more and more tense and violent incidents will happen possibly.
Q: I have no time to take care of doctor’s physical needs.
Dr. Wu: Doctors in the emergency room work in shifts, and one shift lasts twelve hours. Before you are off the duty, you have to hand over the work to another doctor and help him realize hospitalized patients’ conditions. If there are too many patients, the job handover will last more than thirty minutes. Take a teaching hospital in the northern area for example, they usually receive 9,000~10,000 patients in a month, and the number of patients that have to be hospitalized amounts 70~80 beds every day. In general, the workload of day shift is heavier than night shift. Sometimes doctors have no time for resting or eating.
Q: How can I get high scores?
Dr. Wu: Please go to The Reporter’s website and read the related articles. You can find out the secrets of saving more patients’ lives. If you agree and apprehend, please tell your friends that you have played this news game and all the players can save Taiwan’s medical system. If more and more people know this news game, there will be less patients that have to be hospitalized. Hence, Dr. Wu will have enough time to take care of every patient.